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FREQUENTLY ASKED QUESTIONS

What is the main difference between CL-920 and S168 models of Curtain Track Systems?

S168 comes with all standard features that are included with CL-920 model with additional control for multiple stopping points, three variable speeds (13 cm/s, 15 cm/s, 17 cm/s) of opening and closing operation and more power to handle even heavier curtain fabrics.
 

Will CL-920 or S168 or S168 motorized curtain track system support weight of my curtains?

CL-920 or S168 Track with a single motor can handle up-to 150lbs of curtain weight.  Track with two motors can handle up-to 200lbs of curtain weight.
 

How to calculate stacking area for CL-920 or S168 model of Motorized Curtain Track System?

There are multiple variables, such as thickness of your curtain fabric, opening style (center or one-way-pull), etc., that will play a role in determining needed stacking space for your curtain track system. Please see following instructions for more information related to determining needed stacking space area for your curtain track system.
 

How noisy is the CL-920 or S168 model of Motorized Curtain Track System?

Motor of the CL-920 or S168 Track generates almost no audible noise. The only sound that you may hear is that of a curtain moving along the Track.
 

How long is the warranty from PowerCurtain for CL-920 & S168 Curtain Systems?

Thee years for parts, three years for labor and lifetime support warranty is included with every purchase made from PowerCurtain.
 

What is included with my CL-920 or S168 Curtain Track System purchase?

Track, motor, eyelets, remote control, mounting brackets and installation instructions.
 

Can I adjust length of my CL-920 or S168 Curtain Track System?

Adjusting length of your CL-920 or S168 Track is a very complicated and cumbersome process. It requires completely dismantling the Track, cutting it, using special metal-cutting electric saw and then re-assembling it. If the size of your CL-920 or S168 Track requires adjustment for your project, please specify exact length at the time you are placing your order and we will adjust it for you at no additional cost.
 

Why are CL-920 & S168 models of the Curtain Track Systems more expensive than CL-820 model?

CL-920 or S168 is a heavier duty Track, made from a heavier steel, can handle heavier curtain weight, belt-driven mechanism, quieter operation, contains more built-in features and expandability options, can be direct-connected to your household electrical system. CL-920 or S168 Curtain Track System can be designed and ordered in any length, shape or form, based on your particular project requirements.
 

What is the difference between CL-920A, CL-920C3, CL-920C4, CL-920C6, S168-A, S168-3Y, S168-4Y and S168-6Y models of the Curtain Track models?

CL-920A & S168-A models are designed for power connection through Power Adapter (included with your purchase). CL-920C3 & S168-3Y models are designed for direct power connection to your household electrical system (no wall switch option). CL-920C4 & S168-4Y models are designed for direct power connection to your household electrical system with optional connection to a wall switch (can be purchase separately). CL-920C6 & S168-6Y models are designed for direct power connection to your household electrical system with optional connection to a wall switch with constant power supply to the motor. (requirement for some home automation systems).